Tuckfields is more than just a business for me. It is a place where I have spent many years growing and learning about myself; developing my leadership and managerial skills and building a team who are like family to me. As my businesses continue to grow, I am more and more determined to ensure my small business approach continues and every person who comes into contact with Tuckfields is valued and receives exceptional service.
I believe that in order to gain trust with an organisation, you need to have trust in the person behind it. So I thought I’d take the time to help you get to know me, Tammy Edwards, a little better.
When Allan Tuckfield accepted my offer to purchase his conveyancing business, I jumped up and down in the carpark with delight and excitement. It was time for this 30 year old to start her journey into business. I began reading whatever I could get my hands on to learn about improving the processes and systems of a business. I read books about leaders I aspired to be and spent hours upon hours creating my vision. I had a fire in my belly and there was no stopping me.
I met my husband, Wez, the day before the settlement of Tuckfields. He has been as much a part of this business as I have, providing the background support I needed to focus entirely on running Tuckfields. A year after we met, Wez and I eloped in Vanuatu and shortly after, we became parents. It was impossible for me to focus on my two businesses on top of taking care of my daughter so Wez stepped in as Aiva’s primary carer and has continued in that role ever since. I affectionately call him the ‘support pole to our circus tent’.
I am a country girl. Our family travelled a lot while I was young which saw me go to several schools. Primarily though, I was raised in the small town of Owen and went to Balaklava Primary and High School. I believe that being a country girl has contributed to my success. I am very approachable and have no problems in meeting new people and creating strong relationships. I am a people-person and a classic extrovert — I get the energy I need to get me through the day from people.
Tuckfields was always going to succeed as a business. I truly believed that, even early on. I wanted to put enough systems in place and provide a stable foundation so the business would never be dependent on me. To this day, it’s exactly that. My team are able to run the show without me. I have an excellent manager supervising my staff and the day-to-day operations of the business, and I am finally giving my daughter the time she missed out on with her mummy all those years ago. I’m still in the office every single day, because it’s an environment I enjoy, but it’s reassuring to know that I don’t need to be.
They don’t realise this, but my team push me to be the best version of myself every day. I’m so thankful for them. I love spending time with them and I enjoy creating a special environment where they can enjoy their work as much as possible. Our industry is high pressured and complex, so I feel it is important to try and bring some fun and humour into our daily work. I encourage my team to use their initiative to find ways to improve our service so we can continue to succeed.
I consider the improvement of my business a never-ending cycle. I encourage my team to learn every day, which helps the company and our team to grow. We are an unusually passionate and motivated bunch at Tuckfields and it is that passion that has moved us forward. We believe in what we are doing and where we are going and have a very positive and optimistic (while at the same time being realistic) attitude in everything we do. Passion and determination are contagious which has an enormous impact day in and day out at Tuckfields.
People often ask me how I do it. Run two businesses, be a mother, a wife and a mentor. I do it because I love it. I love being organised, I love innovation, I love the energy and diversity all of these roles bring to my life. There is never a dull day… but who wants there to be?
Having you read this page is such a gift to me and I thank you for taking the time to learn more about me. Whether you have used Tuckfields before; been with me on the Tuckfields journey from the beginning; or are considering joining me now – My promise to you personally is that you are with a conveyancing company which is unique, delivers exceptional service and will treat you as if you are their only client. It’s a pretty special place and I look forward to you being a part of it.